Support » Faq's


Can I pay in other currencies?
Yes, you will be given the choice of paying in US dollars, UK pounds or Euros when you enter your credit card details.
 
What sort of support can I expect from GleemHost?

We pride ourselves on our unbeatable support service. We have developed a huge Web Hosting Support Manual which has in depth articles on all the features of your account. We encourage all our customers to become familiar with this and use its built in search facility to find help instantly. This is backed up by priority e-mail support from human beings. We do not (and never will) use support robots.

Do you offer a guarantee?
Yes! We are so confident you will be happy with our web hosting services that we offer a 30 day, no quibble money back guarantee.
 
Do you have a reseller scheme?
We will be providing reseller plans in the near future.
 
We want a website for our company but don't know how to make one?
GleemHost does provide website design at very affortable rates.
For further information please contact us..
 
What credit cards do you accept?

We currently accept MasterCard, Visa, EuroCard, Visa Delta, Switch, Solo, and JCB cards.
 
Can you host International domains?
Yes, GleemHost can host any top level International domain. We can even register names for you in any country specific top level domain for only $14.95. See our Domains Page for more information.

Can you host subdomains?
Yes! All our plans include free subdomains. For further information Click Here.
 
What operating system are your servers running?
Our Premium and Adcanced plans are hosted on servers run Apache web server under Red Hat Linux. This is a highly stable operating system, integral to our aim of achieving 100% uptime for your web site.
 
Do you support FrontPage 98 / 2000
Yes! All our hosting plans come with FrontPage extensions at no extra charge.

Can you change my MX record sp I can provide web based email from service like everyone.net?
Yes, we can change your MX record so that your e-mail is directed to another mail server.
Note: If you choose this option it will disable all your e-mail accounts at GleemHost.
 
How do I transfer a domain name to your servers?
We will assist you with this process as much as possible. For our standard hosting plans you need to contact the registrar who registered the name and ask them to change the Name Servers to ours.

 

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